Learn how to effectively manage insurance claims for water and fire damage restoration projects. This Lunch & Learn event will explore common challenges and proven strategies to streamline communication, improve documentation, and achieve faster approvals from insurance carriers. Whether you’re a contractor, adjuster, or property manager, this session is designed to help attendees understand the key components of a smoother claims process.
📅 Date:
June 3, 2025
⏰ Time:
12:00 PM – 4:00 PM
📍 Location:
The Freehouse
701 N Washington Ave #101
Minneapolis, MN 55401
Located in Minneapolis’ North Loop, The Freehouse offers a professional private event space perfect for mid-sized networking and training sessions. Guests will enjoy a curated lunch and dedicated space for presentations and group discussions.
💲 Admission:
$50 per person – by invitation only (Request registration if you’re a restoration contractor, adjuster, insurance agent, property manager, or disaster recovery specialist.)
Hosted By:
Water Damage Pro
Agenda:
12:00 PM – 12:30 PM: Registration and Lunch
Enjoy a curated lunch menu while networking with peers from the restoration and insurance industries.
12:30 PM – 1:15 PM: Keynote Presentations
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Eileen Jones: Communicating with Adjusters – What Works and What Slows Things Down
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Jay Lee: From Site Assessment to File Submission – Documentation That Gets Approved
1:15 PM – 2:00 PM: Claims Workflow Best Practices
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Mapping out a consistent workflow from job start to insurance submission.
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Tools and templates to reduce back-and-forth with insurers.
2:00 PM – 2:45 PM: Interactive Claims Troubleshooting Session
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Real-world examples of delays and how to avoid them.
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Audience-submitted scenarios and group discussion.
2:45 PM – 3:30 PM: Adjuster + Contractor Collaboration Panel
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Roundtable featuring restoration professionals and insurance adjusters sharing what has improved their project timelines and claim outcomes.
3:30 PM – 4:00 PM: Closing and Networking
Continue the conversation and connect with professionals in your field.
Topics Covered:
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The top reasons claims get delayed or denied
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How to document damage clearly and effectively
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Best practices for communicating with insurance companies
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Building a repeatable process for multiple claims
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Tools and software that help restoration teams stay organized
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Real-world collaboration tips between contractors and adjusters
Why Attend?
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Understand Insurance Expectations: Learn what carriers look for in documentation.
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Reduce Delays: Apply techniques that help prevent rework and communication gaps.
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Build Stronger Relationships: Discover how to work more efficiently with insurance adjusters and claims teams.
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Get Real Answers: Bring real scenarios and walk away with practical feedback.
Reserve Your Spot
Seats are limited to 50 participants. To request an invitation, please visit the registration page on our Contact Us form.
This event is part of the Water Damage Pro Events: Stay Connected and Informed series and is designed to help professionals stay sharp in a competitive industry.
Join us at The Freehouse in Minneapolis for an afternoon of education, connection, and practical insight into insurance claim success.